Privacy Policy
Effective Date: September 26, 2026
SMB Web Designer respects your privacy and is committed to protecting the personal information you provide when using this website.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information.
By using this website, submitting a form, or purchasing a service, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide when you:
- Submit a contact form
- Purchase a website or other service
- Complete a website onboarding form
- Request information about our services
- Upload business information, images, logos, or other files
- Contact us by email, phone, or another method
Information collected may include:
- Name
- Business name
- Email address
- Phone number
- Billing information
- Business address
- Website or domain information
- Service area
- Business services
- Social media profiles
- Logos, photos, and other uploaded files
- Messages or information you submit through forms
We only collect information reasonably necessary to provide our services, process orders, communicate with customers, and operate the website.
Payment Information
If you purchase a service through this website, payment information may be collected and processed by a third-party payment processor.
SMB does not typically store full credit card numbers or complete payment credentials on its own servers. Payment providers may collect and process information according to their own privacy policies and security practices.
Information related to your transaction, such as your name, billing details, purchase amount, and order history, may still be stored within our website or order management system.
Website Forms
Information submitted through contact forms, order forms, onboarding questionnaires, or other forms may be stored and used to:
- Respond to your request
- Provide purchased services
- Build your website
- Contact you regarding your project
- Provide customer support
- Maintain records related to your order
- Send important service-related notices
Do not submit sensitive personal information through website forms unless it is specifically requested and necessary for the service being provided.
Website Analytics
We may use website analytics services such as Google Analytics to understand how visitors use the website.
Analytics information may include:
- Pages visited
- Approximate geographic location
- Device type
- Browser type
- Referral source
- Time spent on pages
- Interactions with the website
- General traffic and usage information
This information helps us understand how the website is being used and identify areas that may need improvement.
Analytics data is generally collected through cookies and similar technologies.
Google Search Console
We may use Google Search Console to monitor website performance in Google Search.
Search Console may provide information such as search queries, impressions, clicks, indexing status, and general search performance. This information does not normally identify individual website visitors.
Cookies
This website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and measure usage.
Cookies may be used for:
- Website functionality
- Shopping cart or checkout functions
- Analytics
- Security
- Remembering preferences
- Measuring website traffic
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some parts of the website function.
How We Use Your Information
Information collected through this website may be used to:
- Process orders
- Build and maintain customer websites
- Respond to messages
- Provide customer support
- Manage hosting and website services
- Send invoices or payment notices
- Provide project updates
- Maintain business records
- Improve the website
- Measure website traffic
- Prevent fraud or misuse
- Protect the security of our website and systems
- Meet legal or regulatory requirements
We do not sell your personal information to advertisers or data brokers.
Information Submitted for Website Projects
Customers may provide business information, photographs, logos, written content, account details, and other materials needed to complete a website project.
Information and files submitted for a website project may be stored for the length of the project and afterward when reasonably necessary for maintenance, hosting, support, backups, recordkeeping, or future updates.
Customers are responsible for making sure they have permission to provide and use any text, photos, logos, graphics, or other materials submitted for inclusion on their website.
Third-Party Services
We may use third-party companies to help operate our website or provide services.
These may include companies that provide:
- Website hosting
- Payment processing
- Email delivery
- Website analytics
- Cloud storage
- Website backups
- Security services
- Domain services
- Form processing
- WordPress plugins or software
These companies may receive limited information necessary to perform their services.
Their handling of personal information is governed by their own privacy policies and terms.
Links to Other Websites
This website may contain links to third-party websites, social media platforms, payment providers, or other external services.
SMB is not responsible for the privacy practices, security, or content of websites operated by third parties.
You should review the privacy policy of any external website before submitting personal information.
Data Security
We take reasonable steps to protect personal information and website data.
Security measures may include:
- SSL encryption
- Secure hosting
- Software updates
- Website backups
- Account access controls
- Security monitoring
No website, online service, or storage system can guarantee complete security. Information transmitted or stored electronically may still be subject to unauthorized access, technical failures, or other risks.
Data Retention
We may keep personal information for as long as reasonably necessary to:
- Complete your project
- Maintain your website
- Provide hosting
- Maintain business and tax records
- Respond to support requests
- Meet legal requirements
- Resolve disputes
- Protect against fraud
Information that is no longer needed may be deleted, anonymized, or retained in backups until those backups are replaced.
Your Privacy Choices
Depending on where you live, you may have rights related to your personal information.
These rights may include the ability to request:
- Access to personal information we hold about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information about how your data is used
- A copy of certain information you provided
Some information may need to be retained for legal, accounting, security, or contractual reasons.
To make a privacy request, contact us using the information listed at the bottom of this policy.
Email Communications
We may send emails related to purchases, website projects, hosting, billing, maintenance, or customer support.
Service-related messages are necessary for us to provide purchased services.
If we send optional marketing emails, those emails should include a way to unsubscribe from future promotional messages.
Children’s Privacy
This website and our services are intended for business owners and adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been submitted without appropriate permission, we may delete it.
Business Transfers
If SMB or the business operating SMB is sold, merged, reorganized, or transferred, customer information may be transferred as part of that transaction.
Any new owner would remain responsible for handling personal information according to applicable privacy requirements.
Legal Requirements
We may disclose information when reasonably necessary to:
- Comply with a law, court order, or legal process
- Protect our legal rights
- Prevent fraud
- Investigate misuse of the website
- Protect customers, visitors, or the public
- Enforce our agreements or policies
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or business practices change.
The effective date at the top of this page will be updated when material changes are made.
We recommend checking this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact:
SMB Web Designer
Email: [contact@smbwebdesigner.com]